Bilingual Sales and Operations Coordinator - Onsite

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Descripción de la vacante

About the job

Role Description

This Sales and Operations Coordinator will serve as the operational link between the sales team, clients, and internal departments. This person is responsible for making sure that once an opportunity enters the sales pipeline, nothing falls through the cracks—from pipeline management and client communication to engagement letters, NDAs, required documentation, onboarding, and internal handoffs.

We are looking for a natural people person who can own processes, follow up aggressively, and build authentic rapport with clients. As a primary point of contact, you must combine exceptional interpersonal skills, empathy, and professional communication with the assertiveness needed to hold the sales team accountable to established procedures and maintain accurate records.

Key Responsabilities

Ideal Candidate

We are looking for someone who is:

  • Maintain and monitor the company's sales pipeline and CRM
  • Serve as an operational point of contact for prospects and newly closwed clients
  • Prepare, distribute, track, and organize engagement letters
  • Manage client onboarding
  • Help leadership keep the sales organization moving
  • Maintain and execute standarized communication workflows
  • Help ensure sales team members follow the company's policies, procedures and Code of Conduct
  • Extremely organized and detail-oriented
  • Proactive rather than reactive
  • Comfortable following up repeatedly when necessary
  • Confident communicating with clients and sales professionals
  • Able to manage multiple priorities simultaneously
  • Strong with deadlines and accountability
  • Professional in written and verbal communication
  • Comfortable working in CRM and project-management systems
  • Process-driven and capable of following established SOPs
  • Able to identify problems before they become larger issues
  • Discreet with confidential financial and business information
  • Comfortable working in a fast-paced entrepreneurial environment
  • English Proficiency (C1 Level, Professional/Advancede)
  • Availability to work onsite in Chacao from 8 AM to 5 PM

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