AI Outcome Customer Engineer, Google Cloud (English, Spanish)

Descripción de la vacante

As an AI Outcome Customer Engineer in Google Cloud, you work as a technical debugger, engineering liaison, and technical delivery manager. You will bridge the gap between pre-sales agreement shaping and end-to-end post-sales execution, taking complex AI and agentic solutions from prototypes through MVP and into scaled production. You will ensure that solutions are shaped strictly through the lens of adoption, rapid consumption activation, measurable business ROI and viable delivery.

Working closely alongside our Engineers, and implementation partners, you will architect how technical assets integrate into the customer's IT ecosystem (connectors, identity, data residency, legal constraints) while owning the delivery roadmap, environment readiness, and day-to-day engineering execution required to drive production scale.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

- Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.

- 5 years of experience in customer-facing technical delivery leadership, technical engagement management, solutions architecture, or enterprise AI/Cloud consulting.

- Experience reading, evaluating, or debugging code in a general-purpose coding language (e.g., Python, Java, JavaScript) and diagnosing architectural blockers.

- Experience in system design or orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI).

- Experience structuring technical delivery roadmaps, managing production deployments, and interfacing with product or engineering organizations.

- Ability to communicate in English and Spanish fluently to engage with regional enterprise customers and global product teams.

In most instances, this position requires in-person interviews as part of the hiring process.

Please submit your resume in English - we can only consider applications submitted in this language.

Applicants in Mexico: Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law.