Scheduler | Healthcare

Descripción de la vacante

📅 Healthcare Scheduler

On-Site | Medellín, Colombia

🕒 Monday to Friday | 9:00 AM - 6:00 PM

🔹 Job Description

Are you passionate about helping patients and keeping healthcare operations organized and efficient? We are looking for a Healthcare Scheduler / Patient Services Specialist to join our growing team and serve as a key point of contact for patients and referral sources.

In this role, you will coordinate patient appointments, manage referrals, support route optimization, verify scheduling information, and ensure a seamless patient experience. The ideal candidate has previous healthcare scheduling experience, strong English communication skills, exceptional attention to detail, and a commitment to delivering excellent patient service.

🔹 Requirements

Experience

Healthcare Knowledge

Systems & Technology

Language

💙 Join a growing healthcare team and play a critical role in ensuring patients receive timely, professional, and compassionate care while building your career in the U.S. healthcare industry.

• Minimum 1 year of experience as a Healthcare Scheduler, Medical Scheduler, Patient Services Representative, Medical Receptionist, or similar healthcare support role .
• Experience scheduling, rescheduling, and coordinating patient appointments.
• Experience working with U.S. healthcare providers, medical offices, clinics, home healthcare agencies, or healthcare BPOs.
• Experience handling patient communications, inbound calls, and appointment coordination.
• Stable work history with demonstrated reliability and professionalism.
• Understanding of U.S. healthcare scheduling workflows and patient coordination processes.
• Experience managing referrals and coordinating follow-up activities.
• Knowledge of patient intake, appointment confirmation, and healthcare documentation processes.
• Understanding of HIPAA regulations and patient confidentiality requirements.
• Ability to accurately verify and maintain patient information.
• Experience using EMR/EHR systems such as Athenahealth, Epic, e Clinical Works, Next Gen, or similar platforms.
• Comfortable navigating multiple systems while assisting patients.
• Proficiency with Microsoft Office, Google Workspace, spreadsheets, and scheduling platforms.
• Ability to enter, update, and maintain accurate patient and scheduling records.
• Strong data-entry accuracy and attention to detail.
• Advanced English level ( B2+ to C1 ). Ability to communicate confidently and naturally with U.S. patients and healthcare teams.