Team Leader Senior - AFR

Descripción de la vacante

Title: Team Leader Senior AFR

Location: GSC BOG

Key Responsibilities:

- Actively lead the team of AFR Managers in charge, looking for operational excellence through respect and results.

- Measure and control the performance of the program and resources according to the objectives defined during the implementation phase.

- Control the processes within the quality standards and guarantee the compliance with administrative rules.

- Actively participate and maintain an excellent relationship with process owners/ business partners.

- Provide timely feedback for the team in charge.

- Define the processes, KPI (SMART), roles within the programs and find opportunities for improvement according to the needs of the client with the support of OpEx & Transition Manager.

- Analyze and present the capacity utilization of the programs in charge.

- GSConnect usage and accuracy of the information.

Skills / Requirements:

- Professionals in Industrial Engineering, Business Administration, International Business or similar occupations.

- Min 4 years of work experience

- Min 2 Years of experience leading teams.

- Previous experience in project management (Desirable), active leadership, and teamwork.

- High level of English (dialogue, writing, listening).

- High level of Portuguese (Desirable)

- Advanced level of MS Excel and other MS Office tools.

- Teamwork and autonomy